Cleartrip — refund requested

My cleartrip id is[protected]. My ticket was for 30th may, 2019 from dubai to delhi and viceversa on 29th june... For two people.
I booked through cleartrip for jet airways.
The jet airways got canceled and cleartrip cancelled my flight also without permission. Later they told that they will give refund but now 9 months passed and yet no refund.
My cousins and friends also booked the ticket from cleartrip and other websites and they got alternatives for same day and also refund for the same. But to me they didnt even give any alternative nor the refund.
The total cost of ticket was 2260 aed, its ny total two months salary... No one is understanding my pain at all that i need the money back. Please provide my money back... Please its a request. I booked through cleartrip so i trusted you people and you are the people responsible for giving the refund only.

Please help me getting my money back. Please