Cleartrip — regarding refund and and regarding mr.imran

Address:

unit no.1, ground floor,DTC building,NM joshi marg,delisle road,lower parel(E), 400013

Hello there...
We had a flight from indore to gwalior on 5th july 2019 by airindia, due to bad weather the flight was cancelled by the air india. My trip i. D is[protected].
Since the flight was cancelled by the airline only so i am eligible for full refund. I have emailed that air india's cancellation stamp one paper to cleartrip.com. Last from 3 months they are making me fool by giving me diffrent type of matters. And when finally i got stuck on that i want to talk to the senior executive then mr. Kshitij (Supervisor) mr. Kumar (Supervisor) and mr. Imran (Supervisor) they kept on saying that we have initiated the refund and they gave me one reference no. By saying that you can talk to your bank since we have given you amount. Bank said this reference is no. Is nothing. They all cleartrip people took more then 3 months to refund my own money. They pissed me off like a hell. Well trained liars they have. I kept kept on calling and disturbing them, only then they refund. They say we take 40-45 working days to refund the amount but they did not refund in 40-45 days. Ultimately i had to screamed on mr. Imran. Such a rude man he is. He was continue speaking without listening to me. Unnecessarily mr. Imran was showing me attitude. My anger was genuine but mr. Imran was showing me unnecessarily attitude. Plz work in genuine way. And who ever id reading this.. Plz do not book your tickits or any any reservation by clertrip. They are cheatres.. Bludy cheatres. They never give any followup, they will not refund your money untill you do not ask for that. I am very disappointed with cleartrip team. They took more then 90 days to refund my money. So irresponsible they are.