Cleartrip — Regarding reg schedule of flight ticket

I have booked my flight ticket from Bengaluru to Ranchi on December 25/12 through Amazon which was further processed by Cleartrip/1200hrs. But ticket was self rescheduled on the same day in the evening. But it will not solve my purpose of journey. Hence, I have requested to reschedule the same flight ticket for December 03/direct flight from Bengaluru to Ranchi, the support of Amazon assured for quick resolution and reply from Cleartrip within 24 hrs. But even after 24 hrs, I have not received any call so far.
2. My Cleartrip I'd is[protected] and case I'd which was generated by Amazon is 11918700.
3. Please do the needful at the earliest and ticket may be rescheduled on December 03, 2020.

Pankaj Kumar
M.no [protected]