Cleartrip — udf refund but in gift vouchers having 3 months validity

sumitmundhra

Website:

WWW.CLEARTRIP.COM

I booked air asia tickets from delhi bagdogra trip id-[protected] & [protected]. However later the govt announced refund o[censored]df. Cleartrip has provided me with refund in the form of 2 gift vouchers of rs.552 each. I tried using the same on its site and it was not working. However later i contacted them and demanded a refund in my bank account rather that voucers with 3 month validity. However they refused and said it cannot be done. I have a recording of the entire conversastion. I did pay them cash and so acc. To govt. Order they should refund the same in my bank. This is so unacceptable. What should i do, should i approach the concumers forum? What are the chances that i can win from them this refund alongwith legal charges and harrasment.

Was this information helpful?

No (0)

Yes (0)

ClearTrip customer support has been notified about the posted complaint.

Aug 28, 2018

Updated by sumitmundhra It's already been 15 days since you have notified Cleartrip. But it seems they are least interested in resolving this complain. They have not responded yet. What should I do next. Should I forward a complain at districts forum in Siliguri.