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Cleartrip — Wallet fraud-cleartrip

Address:Hyderabad, Andhra Pradesh, 500052
Website:cleartrip.com

I booked my flight ticket from Cleartrip.com, I cancelled this ticket on 9th Jan 2016. The total cost of the ticket is 73, 044. Customer care has transferred money into wallet, without informing the policies of the wallet. I then tried to transfer the amount from wallet to my bank. Cleartrip maintains a policy that one cannot transfer money from wallet to bank. I called customer care, they are forcing me to use my huge amount only on Cleartrip. There must be regulations to transfer money from wallet back to Credit card / bank a/c like paytm and other e-commerce websites. They can't force the customers to buy. This is absurd. Cheating at highest level. Never ever book tickets on cleartrip.

Attached E-mail communication from Customerservice.
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ClearTrip customer support has been notified about the posted complaint.
Feb 13, 2016
Updated by SRKReddy Trip ID: [protected].

Complaint comments 
4 Comments

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Comments

Trip ID : [protected]
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I am not able to my wallet money even though I booked 4 tickets till date. I am getting mail of wallet money but when I open cleartrip account, I can not see money and also can not use that. If it will not resolve within few days I am going to delete my account from here..! I already spoke with customer care. No solution.

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Atul Ubãnã Jãñgíð's reply, Jan 12, 2018
Did u get the amount in wallet and how much time.
I m also not able to see money in my wallet, Cleartrip is a Fraud company.
Reply
I am also not able to see my wallet money . customer care executive keep on their words that we have sent you cash back in wallet. Ridiculous ...
Trip id[protected].
Contacted to customer care about 20 times but no satisfactory response

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