Cleartrip — wrong booking of ticket thru portal

Address:	Mumbai City, Maharashtra, 400021
Website:	cleartrip.com

Today i booked my ticket thru your portal thru trip id [protected] after payment i taken printout of ticket i shocked to see that tickets was booked for wrong time (Not sleeted by me) due to some glitch in your website/coding your webpage refreshed and automatically select first row flight and when i called on [protected] i was told that this is my mistake and correcting charges was quoted higher than originally booking that means zero refund

After requesting so many time they not provide me any complain id and finally after 40 minutes of discussion she agree to take indigo person on line and he suggest that i should take a new ticket and give them new pnr and they will refund entire amount of wrongly booked tickets (If in same passenger name and same date) i booked the same thru your portal thru trip id [protected] and then also while i started booking charges was showing approx 29000 and by the time i paid it was 32844 this is a cheating with passengers i request you to refund me my entire amount paid on trip id no [protected] and loss on recooking of tickets also please provide me recording of this conversion with your help desk
I request you not to repeat such things with any other passenger and do thorough checking of your website/programming so you and other passengers not suffer because of such type of technology glitch