Cleartrip — Wrong Cancellation | |
Had Booked Indigo through Cleartrip.
Dubai to Mumbai -PNR: NFMI3B
Had to change the schedule from current to Dubai to Trivandrum, ~Did that with Indigo and made got a confirmed ticket and seating (please see attachment)
When I logged into Cleartrip, I saw that the Dubai- Mumbai was not cancelled, hence I requested and they cancel that ( please see attachment).
However when i when out to fly today, I was told that that my booking from Dubai to Trivandrum was cancelled. I did my booking with Indigo and who has cancelled this. If you say Cleartrip has cancelled this, they don’t have the right to do so, secondly i had only ask to cancel the Mumbai sector and I have enough and more communications to prove all this.
I need a resolution on this, when I talked to the ground personnel, none of them could help. I have wasted a lot of time, I am stranded in Dubai for 1 more day, all my plans and logistics have got turmoiled, i have lost another day at work and it has cost me big time. Was this information helpful? | |
ClearTrip customer support has been notified about the posted complaint. | |
Add a Comment | |
10%
Complaints
3042
Pending
0
Resolved
287
View all 3042 ClearTrip reviews & complaints
+91 22 4130 0300
+91 95 9533 3333 (Support)
DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
View all ClearTrip contact information
Post your Comment