Cleartrip.com — no meal supplied by the airlines (goair) since cleartrip didn't updated it against pnr in spite of paying money earlier.

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Website:	www.cleartrip.com

I returned from port blair to kolkata on 15.08.2019 by goair for which i purchased the ticket from clertrip much before. 1 premium non veg meal and 2 smart snack non veg were also purchased while booking the ticket. My clertrip id was[protected] and my airline pnr was m69lmp. But no food was served to me and my family from goair. While i asked the reason behind it, they say no food was enlisted against my pnr. They also show me the name list for the food items against the passenger; and my name or anybody of my family's name was there. How ridiculous was this. I have never felt so ashamed in front of my family. Go air crew also advised me not to purchase any ticket from cleartrip in future because this kind of cheating is regularly done by cleartrip to many passangers. I came to the goair counter at kolkata airport, they also advised the same. Afterwards i called to cleartrip helpline and told the matter and they admitted their guilt that they have not updated the food items against my name. Now i want justice and cleartrip should pay me a hefty penalty along with the return of my food money.