Clothing Heart — an off white gown with code clo004

Hi,
I had ordered one off white gown of rs. 799.00 of good quality but you have send me wrong product which is of different color and cheap quality and small size also (Have ordered free size). The product i have ordered is having lining and flair also. But delivered product doesn't have that. I want refund of money. The order details which i received are (Print date[protected], order no. Protected, product: clo004). I got the product yesterday[protected] evening only. Their address is clothing heart, katargam, surat-395008. I tried to call in the given no. But it is not getting