Fast Track — strap complaint | |||
dear sir, I am Jinoy from Kerala. My friend gifted one fastrack watch on dec 2011 to me. but within 6 months watch gets damaged, colour is totally changed and strap is damaged. i return this watch to my friend because she having warrenty card. she return back to the same shop on november 2012 before one year warrenty peroid. after 2 months the shop owner return back that watch to my friend and it is in same condition, he said it cant changed. So please Look into this matter Regards Jinoy John Kizhakkeveetil House Christ Nagar Irinjalakuda Thrissur Kerala pin - 680 125 Mob - [protected] Was this information helpful? | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve