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Fastrack Complaints & Reviews

www.fastrack.in
1.3
Updated: May 22, 2025
Complaints 947
Resolved
248
Unresolved
699
So far, so good. Fastrack is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Fastrack will keep up the work and continue to help more customers with their concerns even better 🤝
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Fastrack reviews & complaints(947)

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S
sameerkhan6382426027
from Melur, Tamil Nadu
May 22, 2025
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Company not respound

Address: no 11,anumar kovil street

Iam purchased watch from fastrack offical showroom on (26/01/2025), they told watch in good condition latery i reached home i check watch, but time is show wrong, my home 40km away from showroom, so my next work on april month so i come showroom on (22/04/2025) they told i need 15-20workingdays needed to service your watch, i told ok after 25days later i go showroom they told your watch is good condition laterly i reached home that same problem...
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A
akbar.isha
May 15, 2025
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Smartwatch

Address: fastrack

I am using Fastrack Limitless FS1 Pro Smart Watch since Aug 2023. Since last few days the watch has started continuously automatically restarting. It restarts waits for 10 seconds and then again switches off and restarts again. Tried resetting and formatting many a times nothing worked. Even the biggest showroom in the town is unable to help me out. Can you please help me in this regard or it leads to just throwing the stuff out. My full...
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T
tushar2009
from Rewari, Haryana
Nov 30, 2024
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Watch display is not working

[protected]
at this date my fastrack smartwatch display is not working and its display is blinking i bought this smartwatch from flipkart in january 2024...
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D
Deepikateddy
from Chennai, Tamil Nadu
Aug 19, 2024
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I have purchased a black metal watch from Fastrack on February 2024. Now the colour is fading away.
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    A
    Abdullah Nauman
    from Delhi, Delhi
    Jul 29, 2024
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    Warranty claim

    Address: Hyderabad

    I am trying to register a complaint and claim warranty for more than a week now and everytime I try I fail and waste my time. I need to register a complaint....
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    S
    sanjoysengupta
    May 16, 2024
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    Address: kolkata

    Can I use my NITRO PRO watch during swimming (at least upto 1m depth of water) ? the specification only says IP68 protected but donot say anything else.
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      K
      Krishnamonish
      May 12, 2024
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      My Fastrack smart watch not working while in warranty period and launched a complain via email . They asked for invoice video and back photo of watch . After that they sent a mail to share the address for replacement, but after 10 15 days no update from them and they are not replying for mails.

      It's really a bad and disappointing experience

      Complain number Case:TKT-[protected] - "Re: TKT-[protected]"
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        P
        pavankunala
        from Karur, Tamil Nadu
        Apr 16, 2024
        Apr 16, 2024
        This thread was updated on Apr 16, 2024
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        Address: 503, ram nagar,karur

        Dear SIr,

        I ahve purchased the Fastrack Revoltt on 31.03.2024 whcih is deliverd on 02.04.2024 and used twice i kept for charging after that touch is not working i cant pair to phone even to resolve . i have raised the concern to support team through mail but no response.
        request to help in this regard.
        Apr 16, 2024
        Updated by pavankunala         not yet resolved
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          M
          MURUGESAN NALLU
          Apr 13, 2024
          Apr 13, 2024
          This thread was updated on Apr 13, 2024
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          Fastrack smart watch not on

          Address: THSR900108876 MURUGESAN ....mookandapalli 9943363123 Encircle number: 700050801088 State code: 33 City: HOSUR State: TAMIL NADU PIN code: 635109

          Fastrack smart watch not on. 38083PP14 -CU/TEAL- REFLEX RAVE FXWEARABLES - FASTRACK...
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          P
          Purvi009
          Apr 11, 2024
          Apr 25, 2024
          This thread was updated on Apr 25, 2024
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          fast track smart watch

          I have been calling the customer care number and Email ID but there is not concert answer, I have shared the Invoice, Backside Photo and 30 secs video as Customer care rep asked to share and also they have agreed the Fast track revolt Fs1 has issue but haven't received any update till date and whenever I call the customer care number they just fool by telling you have called Analog watches please reach out to to smart watch and the best part...
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          D
          debantika
          Apr 7, 2024
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          I purchased a fastrack smartwatch (reflex play +).BLUE COLOUR
          it was working perfectly well but its been like a week or two i am having problem with the watch.the watch is not taking charge and getting swtiched off and is not getting ON because of no charge .i purchased this watch on 9.05.2023.and i am still on my guaranteed period.I visited my nearest fastrack shop and also from where i bought this.

          please do look into the matter at the earliest.
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            A
            Abhijith1
            Apr 6, 2024
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            I bought a Fastrack Revoltt FS1 smartwatch via Flipkart in September 2023. After 7 months, the watch is not working. It is not working even after plugging in with the charger. I have sent the video of the same to their customer service team but haven't received any response or update from them. They are not responding to my mail and I am unable to connect them via call. I want to get the replacement or refund.
            +1 videos
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              R
              Ritika Lahoti
              Apr 3, 2024
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              My Smart watch stopped working suddenly. I tried charging it several times but it's not turning on.
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                H
                Harshitt1
                Apr 3, 2024
                Apr 3, 2024
                This thread was updated on Apr 3, 2024
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                Address: Gwalior

                Watch switch off more days . Charging not working. Please replace yaa refund
                +1 videos
                Apr 03, 2024
                Updated by Harshitt1                 Charging not working
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                  R
                  Rinku gouda9
                  from Bengaluru, Karnataka
                  Mar 24, 2024
                  Mar 24, 2024
                  This thread was updated on Mar 24, 2024
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                  Address: 6AtoH,kiadb quaters bank circle doddballpur apparel park Karnataka India 562163

                  Charging and display not working
                  +1 videos
                  Mar 24, 2024
                  Updated by Rinku gouda9                   Display and charging problem
                  Mar 24, 2024
                  Updated by Rinku gouda9                   Charging problem
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                    K
                    kojja
                    Mar 21, 2024
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                    Address: sai satish boys hostel bapatla engineering college bapatla

                    Please kindly solve my problem
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                      K
                      Keerthivasang
                      Feb 29, 2024
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                      Address: Navadhi 4th Bcross behind seventhday campes hosur

                      I am buy a watch on 1 month ago I have an small problem watch will working but wrong time
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                        K
                        Keerthivasang
                        Feb 29, 2024
                        Feb 29, 2024
                        This thread was updated on Feb 29, 2024
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                        Address: Navadhi 4th Bcross behind seventhday campes hosur

                        I am buy a watch on 1 month ago I have an small problem watch will working but time, date and day are not working
                        Feb 29, 2024
                        Updated by Keerthivasang                         Watch will working but time and date not run
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                          D
                          Deepa T C
                          from Thiruvananthapuram, Kerala
                          Feb 29, 2024
                          Feb 29, 2024
                          This thread was updated on Feb 29, 2024
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                          I have purchased the watch on 17.01.24 through Amazon. Till now it was fine but from today morning the time displays wrongly in the watch.

                          Please help to sort out the issue
                          Feb 29, 2024
                          Updated by Deepa T C                           The photo is attaching herewith for your information.
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                            C
                            Chiranjit@1
                            from Silchar, Assam
                            Feb 29, 2024
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                            Address: Silchar, Assam

                            I am Unable to Connect My Fastrack Smart Watch in My mobile. there is a some error in Registration in the Fastrack Smart application.
                            the error was attach in this mail.

                            Please find the attachment

                            Regards
                            Chiranjit
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