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Fastrack Complaints & Reviews

www.fastrack.in
1.3
Updated: May 22, 2025
Complaints 947
Resolved
248
Unresolved
699
So far, so good. Fastrack is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Fastrack will keep up the work and continue to help more customers with their concerns even better 🤝
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Fastrack reviews & complaints(947)

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S
sameerkhan6382426027
from Melur, Tamil Nadu
May 22, 2025
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Company not respound

Address: no 11,anumar kovil street

Iam purchased watch from fastrack offical showroom on (26/01/2025), they told watch in good condition latery i reached home i check watch, but time is show wrong, my home 40km away from showroom, so my next work on april month so i come showroom on (22/04/2025) they told i need 15-20workingdays needed to service your watch, i told ok after 25days later i go showroom they told your watch is good condition laterly i reached home that same problem...
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A
akbar.isha
May 15, 2025
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Smartwatch

Address: fastrack

I am using Fastrack Limitless FS1 Pro Smart Watch since Aug 2023. Since last few days the watch has started continuously automatically restarting. It restarts waits for 10 seconds and then again switches off and restarts again. Tried resetting and formatting many a times nothing worked. Even the biggest showroom in the town is unable to help me out. Can you please help me in this regard or it leads to just throwing the stuff out. My full...
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T
tushar2009
from Rewari, Haryana
Nov 30, 2024
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[protected]
at this date my fastrack smartwatch display is not working and its display is blinking i bought this smartwatch from flipkart in january 2024
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    D
    Deepikateddy
    from Chennai, Tamil Nadu
    Aug 19, 2024
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    I have purchased a black metal watch from Fastrack on February 2024. Now the colour is fading away.
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      A
      Abdullah Nauman
      from Delhi, Delhi
      Jul 29, 2024
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      Warranty claim

      Address: Hyderabad

      I am trying to register a complaint and claim warranty for more than a week now and everytime I try I fail and waste my time. I need to register a complaint....
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      S
      sanjoysengupta
      May 16, 2024
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      Address: kolkata

      Can I use my NITRO PRO watch during swimming (at least upto 1m depth of water) ? the specification only says IP68 protected but donot say anything else.
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        K
        Krishnamonish
        May 12, 2024
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        My Fastrack smart watch not working while in warranty period and launched a complain via email . They asked for invoice video and back photo of watch . After that they sent a mail to share the address for replacement, but after 10 15 days no update from them and they are not replying for mails.

        It's really a bad and disappointing experience

        Complain number Case:TKT-[protected] - "Re: TKT-[protected]"
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          P
          pavankunala
          from Karur, Tamil Nadu
          Apr 16, 2024
          Apr 16, 2024
          This thread was updated on Apr 16, 2024
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          Address: 503, ram nagar,karur

          Dear SIr,

          I ahve purchased the Fastrack Revoltt on 31.03.2024 whcih is deliverd on 02.04.2024 and used twice i kept for charging after that touch is not working i cant pair to phone even to resolve . i have raised the concern to support team through mail but no response.
          request to help in this regard.
          Apr 16, 2024
          Updated by pavankunala           not yet resolved
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            M
            MURUGESAN NALLU
            Apr 13, 2024
            Apr 13, 2024
            This thread was updated on Apr 13, 2024
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            Address: THSR900108876 MURUGESAN ....mookandapalli 9943363123 Encircle number: 700050801088 State code: 33 City: HOSUR State: TAMIL NADU PIN code: 635109

            Fastrack smart watch not on. 38083PP14 -CU/TEAL- REFLEX RAVE FXWEARABLES - FASTRACK
            Apr 13, 2024
            Updated by MURUGESAN NALLU             38083PP14 -CU/TEAL- REFLEX RAVE FXWEARABLES - FASTRACK - smart watch display not on
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              P
              Purvi009
              Apr 11, 2024
              Apr 25, 2024
              This thread was updated on Apr 25, 2024
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              fast track smart watch

              I have been calling the customer care number and Email ID but there is not concert answer, I have shared the Invoice, Backside Photo and 30 secs video as Customer care rep asked to share and also they have agreed the Fast track revolt Fs1 has issue but haven't received any update till date and whenever I call the customer care number they just fool by telling you have called Analog watches please reach out to to smart watch and the best part...
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              D
              debantika
              Apr 7, 2024
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              I purchased a fastrack smartwatch (reflex play +).BLUE COLOUR
              it was working perfectly well but its been like a week or two i am having problem with the watch.the watch is not taking charge and getting swtiched off and is not getting ON because of no charge .i purchased this watch on 9.05.2023.and i am still on my guaranteed period.I visited my nearest fastrack shop and also from where i bought this.

              please do look into the matter at the earliest.
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                A
                Abhijith1
                Apr 6, 2024
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                I bought a Fastrack Revoltt FS1 smartwatch via Flipkart in September 2023. After 7 months, the watch is not working. It is not working even after plugging in with the charger. I have sent the video of the same to their customer service team but haven't received any response or update from them. They are not responding to my mail and I am unable to connect them via call. I want to get the replacement or refund.
                +1 videos
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                  R
                  Ritika Lahoti
                  Apr 3, 2024
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                  My Smart watch stopped working suddenly. I tried charging it several times but it's not turning on.
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                    H
                    Harshitt1
                    Apr 3, 2024
                    Apr 3, 2024
                    This thread was updated on Apr 3, 2024
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                    Address: Gwalior

                    Watch switch off more days . Charging not working. Please replace yaa refund
                    +1 videos
                    Apr 03, 2024
                    Updated by Harshitt1                     Charging not working
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                      R
                      Rinku gouda9
                      from Bengaluru, Karnataka
                      Mar 24, 2024
                      Mar 24, 2024
                      This thread was updated on Mar 24, 2024
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                      Address: 6AtoH,kiadb quaters bank circle doddballpur apparel park Karnataka India 562163

                      Charging and display not working
                      +1 videos
                      Mar 24, 2024
                      Updated by Rinku gouda9                       Display and charging problem
                      Mar 24, 2024
                      Updated by Rinku gouda9                       Charging problem
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                        K
                        kojja
                        Mar 21, 2024
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                        Address: sai satish boys hostel bapatla engineering college bapatla

                        Please kindly solve my problem
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                          K
                          Keerthivasang
                          Feb 29, 2024
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                          Address: Navadhi 4th Bcross behind seventhday campes hosur

                          I am buy a watch on 1 month ago I have an small problem watch will working but wrong time
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                            K
                            Keerthivasang
                            Feb 29, 2024
                            Feb 29, 2024
                            This thread was updated on Feb 29, 2024
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                            Address: Navadhi 4th Bcross behind seventhday campes hosur

                            I am buy a watch on 1 month ago I have an small problem watch will working but time, date and day are not working
                            Feb 29, 2024
                            Updated by Keerthivasang                             Watch will working but time and date not run
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                              D
                              Deepa T C
                              from Thiruvananthapuram, Kerala
                              Feb 29, 2024
                              Feb 29, 2024
                              This thread was updated on Feb 29, 2024
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                              I have purchased the watch on 17.01.24 through Amazon. Till now it was fine but from today morning the time displays wrongly in the watch.

                              Please help to sort out the issue
                              Feb 29, 2024
                              Updated by Deepa T C                               The photo is attaching herewith for your information.
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                                C
                                Chiranjit@1
                                from Silchar, Assam
                                Feb 29, 2024
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                                Address: Silchar, Assam

                                I am Unable to Connect My Fastrack Smart Watch in My mobile. there is a some error in Registration in the Fastrack Smart application.
                                the error was attach in this mail.

                                Please find the attachment

                                Regards
                                Chiranjit
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