[Resolved] Fastrack Sunglass Model No. Ma012br1 — replacement of the frame since under warranty | |||
I have a fastrack sunglasses model no. MA012BR1. The rubber of the right side of the frame hand is fallen somewhere. I request you to please help me find new pairs or then replace me with same Since its under warranty. Gaurav G Naidu, PH :[protected], [protected], Can contact me at [protected]@hotmail.com Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Gaurav Naidu,
Steve here from the Customer Relations team. Always here to help!
As per our records, our team tried reaching out to you; however your number was unreachable. Request you to please provide available timings or call our Care team on[protected].
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
As per our records, our team tried reaching out to you; however your number was unreachable. Request you to please provide available timings or call our Care team on[protected].
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Sincerely,
Steve
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers.
We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve