[Resolved] Utsav Fashion & DTDC Courier Services — Cheating | |||
Bought a 42 size Kurta-Pajama set from Utsavfashion.com in first week of November'12 & Got it delivered On time (last week of November'12) but of Wrong size 48. Filed a complaint immidiately for either exchange Or refund. They agreed to refund the value & asked me to send the courier back to them at my own cost which also they agreed to refund on receipt of the product.They then rejected to receive the product when it went for delivery. Now they are asking for Return Shipping Number & DTDC says they don't have any such number for rejected couriers. The DTDC courier services added to the disaster by replacing the sticker & giving me a wrong receipt due to which I could not track my Courier & after a month of follow up I was told that my shipment number was something else & has been rejected by Utsav Fashion. DTDC did not even inform about the rejection neither did they deliver the rejected packet to me. I had to collect it from their office. Please suggest what to do about these callousness to get the right product & compensation for so much inconvenience. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
I am amazed how blazenly fraudulent Utsav is. I am going through a similar issue where inspite of the return delivery confirmation, they are refusing to provide a credit. It has been 8 months now! BTW- is your issue resolved?
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Hello,
I bought 8 sarees online on the utsav fashion website for 250 USD. They are saying that over 249 USD it's free shipping. But I had to pay 118 USD to dhl in total when I received the parcel. They never told me by mail on the bills that I have to pay somthing to get the parcel. They said it was free shipping.
I bought 8 sarees online on the utsav fashion website for 250 USD. They are saying that over 249 USD it's free shipping. But I had to pay 118 USD to dhl in total when I received the parcel. They never told me by mail on the bills that I have to pay somthing to get the parcel. They said it was free shipping.
Iam jyothi hegde .i purchase on kanchipuram red saree in utsvfastion . I don't like the colour of that saree .and it has small damage in saree . So i want to take replacement of other sareee . It is around 7560rs . So pls send the address of how to return that saree. Pls send me details.
I just ordered a salwar suit from utsav suit
I received completely wrong product it’s not as shown in the picture poor quality
I sent return request through mail
Tried to contact them couldn’t able connect the call
Utsav suits is completely fake they just cheating people by fake reviews please don’t buy anything from this website
I lost hope that they don’t take back the product
Even if they take will not refund the amount
I received completely wrong product it’s not as shown in the picture poor quality
I sent return request through mail
Tried to contact them couldn’t able connect the call
Utsav suits is completely fake they just cheating people by fake reviews please don’t buy anything from this website
I lost hope that they don’t take back the product
Even if they take will not refund the amount
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