Cloudtail India Private Limited — Oneplus Y Series 80 cm (32 inches) HD Ready LED Smart Android TV 32Y1 (Black) (2020 Model)/B08B42LWKN (B08B42LWKN)

The said TV is not working since 12.07.2021 and is lying unused. Order Number:[protected], purchased on 23.10.2020 by paying Rs.13, 990/-. Invoice Number: IN-SBOK[protected], Invoice date 29.10.2020. This product has been purchased online from Amazon.

Since the product is sold by Cloudtail India Pvt. Limited, I am placing this complaint to you.

You are requested to depute your person to repair the TV and put it in working condition. I have been unable to watch TV since 12.07.2021. Else you are requested to replace the TV or arrange to refund amount of Rs.13, 990/-.

I am a regular customer of AMAZON, and have purchased various items. But never faced such problem and have full faith. But this product is sold by your company, hence I am placing this complaint to you and request to address the same at the earliest. Hope you will not lose a valued customer and your companies reputation is maintained.
please treat this as urgent and olympic is nearing.

from Mr.Karunasagar C.Sanil, Mo-[protected]
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    11/4, Udyan C.H.S.Ltd., Anil Ubhare marg, Ghatkopar (east), Mumbai 400075
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