Cloudtail India Pvt Ltd — extended warranty - dr trust usa digital smart dual language talking automatic electronic blood pressure monitor machine (black)

Address:

Kozhikode, Kerala, 673104

Order id :[protected]
Invoice number : blr[protected]
Product name: dr trust usa digital smart dual language talking automatic electronic blood pressure monitor machine (Black)
Mobile number: [protected]
Product purchased: 09/11/2018
City: vadakara, kozhikode, kerala
Purchased from : amazon
Purchased on : 09/11/2018

Purchased the blood pressure monitor from dr trust

I followed the regular procedure as mentioned in the brochure, to apply online for warranty and to my surprise the online form is not working. I complained about this to the customer care of dr trust.
They proposed to send out a mail to [protected]@drtrustusa.com. [notice the spelling, double 's'].

Till this date i had send several mails but no response, seems they had totally ignored it after their initial replies on the same mail address.

This should be stopped immediately if they cant provide a extended warranty fake promises, if appropriate must be punished for cheating and forgery.

Requesting you to provide an extended warranty of purchased product or provide a refund (I am ready to sent back the device to you).