Cloudtail India Pvt Ltd — Solimo Musca Two Seater Fabric Recliner (Chocolate)

This is with regards to Amazon Solimo two seater recliner which we purchased last year Oct 29th got it delivered, Its not even a year since we purchased it, soon it's cushioning has gone not able to sit also, though looks are afresh not torn but unable to sit only, its poking too much । Kindly help with the resolution. Am herewith attaching all the necessary documents like payslip, invoice copy and photos of the product .

It's been closer to a month and I dint get any update from your side as per the previous mail or conversations. Can you kindly give me an update as to why it is taking so long to give an update and check the product ?? I need a Job sheet for the same hope I had already provided the necessary details. I am a pregnant lady I find it really hard to sit on the sofa, You people are giving very hard time for me to get back and forth on this product and not giving a single update on the same, you people should send a representative to check the quality then you would know how the product is, the wooden and iron inside are literraly poking.