I chose Clove Dental for my invisible aligners, paying the full amount upfront for all the sessions and aligners for the year. I ensured there were no payment dues and trusted their professionalism.
Initially, I opted for wired retainers instead of invisible ones for convenience. Unfortunately, the wired retainers kept breaking, causing frequent visits and frustration. It was not only time-consuming but also cost-ineffective. Given the repeated issues, I requested invisible retainers instead—something I had already paid for.
However, my experience with Clove Dental has been disheartening. During every visit, I felt unwelcomed and undervalued as a patient. It's been over two months since my last visit, and there has been no update or follow-up regarding my invisible retainers.
Despite paying in full, I have experienced a lack of professionalism and care, making me feel like customer satisfaction is not a priority. I hope Clove Dental takes such feedback seriously and works on improving their patient care. Was this information helpful? | 
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