Sir/ ma'am
We went for a trip in manali on november 25th 2018. The guy from club aliva they had given us some gift voucher with some assured price. We won the 3 days trip in that gift voucher. The people present there they tried to convince us to invest in their deal and unfortunately we decided to invest, we have deposited 10, 000 rupee at that moment as an installment but within an hour or two we came to know that we won't able to give all the installments so we again went there and tell them that we want to cancel the membership as we are not able to invest that much amount.
The guy there he said, it is okay if you want to cancel as you came early so, we have time we can cancel this and they had put the cancelled stamp on the stamp paper which we had made.
They said your amount will be refunded within 15 days you just mail us all the required papers.
We believed them and we thought they will refund the amount and it's been more than 6 months i have not recieved any amount from their side. I called them several time, mailed them, everytime they are saying we will in refund in 10 days, 15 days and so on. But nothing has happened yet so, i request you to plzz look into this matter as soon as possible.
Was this information helpful? | 
Post your Comment