[Resolved]  Club Factory — 4 products... footwear

Address:282001
Website:Club factory

Dear club factory i have ordered 5 product on 26 february 2017... With orrder number:so13633797... And the product was delivered to me on 13 march 2017...
... As i chcked the product size was too small for me and quantity was also not correct i got only 4products...
Kindly return my product as soon as possible nad refund my mount as it was paid by me through online method...
So you can return it with the same process or by any method you want...
My order tracking number is:[protected]
Was this information helpful?
No (0)
Yes (0)
Apr 21, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Mar 03, 2018
Roberto Ochoa's response
Faltaron varios artículos.
Mar 13, 2018
Updated by Sugandh123
Plzz retirn it soon
Verified Support
Mar 14, 2018
Club Factory Customer Care's response
Dear, we have checked the order info and found there is only 4 items in your order. Please check it again.
Sorry to tell that we have no pick up service now. You need to contact with your local courier and ask them to courier the return item to the following return address for you.
Here is the return address: 
Return Address: 
CLUBFACTORY INDIA PVT LTD (Return Center)
G45,  FIRST FLOOR,  SECTOR 6,  NOIDA,  UTTAR PRADESH 201301

According to our return policy,  you need to bear the shipping fee of return. And please do put a paper with your order number and return reason on it so that we can identify the package and process the refund without delay. 

The refund will be issued to your original payment method in 8-20 working days from the day we receive your package. Thanks again for shopping with Club Factory.

If the problem has been solved, please give us a 5-star comment. Thanks for your support.

Complaint comments 

Comments

I purchased a product from club factory.i already paid payment but still its showing payment not paid.
Pedido incompleto.
Mobile number [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information