Club Factory Customer Care
Club Factory
Customer satisfaction rating: 23%
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4886
COMPLAINTS

Club Factory Customer Care

Club Factory

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Address
478 Wensan Road, Zhejiang
Hangzhou
China - 310000

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
4334
down
1481

Customer satisfaction rating
23%
Complaints
4886
Pending
0
Resolved
1122
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So far so good - The company responded to our notifications and is working on resolving complaints.

Club Factory related photos (1277)

Club Factory Complaints & Reviews

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Club Factory — red padded jacket

 Jass Jass Kaur on Feb 19, 2020
Please I want return red paddy jacket because of not in good stuff.and also not according to my think so return it .its not...
Complaint comments  Read comments Complaint category Online Shopping

Club Factory — order no. so260004830, sofa cover

 neha_0304 on Feb 19, 2020
For order no. SO[protected], I had received 2 defected products, and therefore I have applied for return and refund for these...
Complaint comments  Read comments Complaint category Home & Garden

Club Factory — club factory not returning my money ( returned right product still my return rejected)

 sadhana rana on Feb 18, 2020
I have purchased two saree Ladosa design multicolor moss satin silk part wear designer Saree & Ladosa design green Georgette...
Complaint comments  Read comments Complaint category Online Shopping

Club Factory — so243454490

 Preeti456 on Feb 18, 2020
I have made an order of rs 2000 on 5th january it was a watch. But i received an empty package on 12th jan. After receiving...
Complaint comments  Read comments Complaint category Online Shopping

Club Factory — rejection of refund

 Marmika Patil on Feb 18, 2020
I ordered 2 products from club factory. I didnt like either of them so i applied for return. Their agent came to pickup the...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Club Factory — boy baby red padded jacket

 Jass Jass Kaur on Feb 19, 2020
I want return this product because of not in good stuff. So I want to return this product it’s also not according to my...
Complaint comments  Read comments Complaint category Online Shopping

Club Factory — refund didn't received for more than 2 months

 priyanki bhattacharjee on Feb 18, 2020
I have purchased a watch from club factory and then i cancelled my order so[protected].
They have update the refund status...
Complaint comments  Read comments Complaint category Online Shopping

Club Factory — female v-neck long sleeves dress

 amanjali on Feb 17, 2020
I purchased wrong item and when I complaint about it then, club factory rejected my return request and gave me useless reason...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Club Factory — my product has not been delivered

 ArohiSingh228 on Feb 17, 2020
Respected sir,
I am arohi and i ordered a hoodie whose order number was so[protected]. Now when i opened the ordered...
Complaint comments  Read comments Complaint category Online Shopping

Club Factory — stalling my return and refund process

 iamamanm on Feb 17, 2020
I got a product from club factory while i was not a registered customer as they have an option of guest order which has the...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Club Factory — order socks and gloves

 Farhina on Feb 17, 2020
I orded in december but i ddidnt get it till january so i talked to customer care they had cancel my other till then they...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Club Factory — status

 Sunejark on Feb 17, 2020
Sir, i have give the order for shrug through club factory app on 25.12.2019. I received the shrug, which was not good color...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Club Factory — missing product& wrong product

 Kanak Bhardwaj on Feb 17, 2020
Received a wrong product and nobody is picking up the call
on date : 20 Jan 2020 called up multiple times no reachable...
Complaint comments  Read comments Complaint category Health & Beauty

Club Factory — hand watch

 perisa on Feb 16, 2020
This is persia, i purchased titan watch in club factory on december 26. Within a week the watch stopped working i gave it...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Club Factory — product picked up successfully after that rejected the return application

 bhand13 on Feb 16, 2020
I ordered a product from the club factory which i returned after it was delivered because it was some problems in it.
My...
Complaint comments  Read comments [3]Complaint category Online Shopping

Club Factory — refund issue ###

 Prathyusha Chinnu on Feb 15, 2020
I did not get refunded money.. But it is showing refunded successfully.. How can you update like that.. I want my money back...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Club Factory — complete order not delivered

 Sudhir Manocha on Feb 15, 2020
Order number so[protected] i ordered two slippers puma and addidas one puma slipper was only delivered no addidas was not delivered....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Club Factory — the dispatched product has not yet reached

 rajan1001 on Feb 15, 2020
I had ordered an amway nutrilite brahmi of rupees 650 from club factory of order number so[protected]. Order date:[protected],...
Complaint comments  Read comments [2]Complaint category Online Shopping

Club Factory — return rejected for so no. so254222627

 Deepak 312 on Feb 15, 2020
I have applied for the return of earphones against so no.[protected] since it was not working properly.
Courier was...
Complaint comments  Read comments Complaint category Online Shopping

Club Factory — no tracking of order - shipped status is showing since 8, nov - 2018

 Viqura on Feb 14, 2020
My order number is so[protected]. My order has been shipped and payment has been made. Cf track shows it was shipped on 8th...
Complaint comments  Read comments Complaint category Online Shopping

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