Claimed

Club Factory Complaints & Reviews

1.1
Updated: Sep 17, 2023
Complaints 5546
Resolved
1154
Unresolved
4392
Contacts

File a complaint to Club Factory

Having problems with Club Factory?

File a complaint and get it resolved by Club Factory customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Club Factory reviews & complaints(5546)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
MADHURI785
Sep 17, 2023
Report
Copy

Hi I have order some products from club factory but due to the app I got banned I was not able to get the access from the app and my refund never come it's almost around 5000 rs and I have the products screenshot
+3 photos
Club Factory customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    NIKET PARAKH
    Mar 20, 2023
    Report
    Copy

    I used to buy many products from Club Factory. I had a $50balance in my wallet of Club Factory app. Since, the app banned in India I was unable to recover and fetch my $50balance from the app.
    Kindly refund my amount asap after verification of my details.

    (google_user_111151654079841652967)
    Warm Regards,
    Niket Parakh
    Co.No. +[protected]
    Email ID- [protected]@gmail.com
    +1 photos
    Club Factory customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      NIKET PARAKH
      Mar 20, 2023
      Report
      Copy

      I used to buy many products from Club Factory. I had a balance in my wallet of the Club Factory app. After the ban in India, I was unable to get the refund. My registered mail ID was [protected]@gmail.com and registered contact number +91 [protected]. Please help me and do the needful to get my money back from my Club Factory Wallet. It was approximately upto $50.

      (google_user_111151654079841652967)

      Regards,
      Niket Parakh
      Club Factory customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        amitverma3236
        from New Delhi, Delhi
        Mar 7, 2023
        Report
        Copy

        Address: Club factory online shopping app

        Registered mobile number - [protected]
        Myself amit, after club factory app banned in india i can't acess the app and even there were money in my account which i didn't get till now. I want you to transfer all that money to my bank account. I was using club factory since very long and trusted on it. Pls return my money or you can contact me on [protected]@gmail.com
        Club Factory customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sukanyabose
          from Kolkata, West Bengal
          Nov 27, 2022
          Report
          Copy

          I booked a grey jogger and the online payment is also done but now it's not showing any orders as purchased, i want my money back or my order to be delivered, please respond and do something as soon as possible.
          No matter how much i search that product i booked i can't find it.
          The money from my bank account got deducted but no order is being seen...
          Club Factory customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sukanyabose
            from Kolkata, West Bengal
            Nov 27, 2022
            Report
            Copy

            Website: Club Factory India

            I booked a grey joggers from club factory and the online payment is also done but now it's not showing any orders as purchased, i want my money back or my order to be delivered, please respond and do something as soon as possible.
            No matter how much i search that product i booked i can't find it.
            The money from my bank account got deducted but no order is being seen...
            +2 photos
            Club Factory customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Aradhana Thawait
              Sep 7, 2022
              Report
              Copy

              Address: RAIPUR C.G.

              How can I get my CF wallet money into my account since the app and website are not accessible after ban in India.
              Club Factory customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pujan M jain
                from Davangere, Karnataka
                Jul 21, 2022
                Report
                Copy

                I had ordered my denim jacket from club factory but still till date i havent received the product neither the refund. Plz ensure that i get my refund back of 781 /- it is imp. I had ordered it before it got banned in India and still got no updates about the product or refund . Plz i want my refund back and get it done soon!!!
                Club Factory customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rudy002
                  Jul 11, 2022
                  Report
                  Copy

                  Address: Tharun Nagar, 5/701 1st street, 5/701 1st street

                  I’m akash, I recently bought AirPods Pro from club factory but its was damged so I try to replace it but it shows zero products on card sooooo plzz help me to replace my product!!!
                  Club Factory customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    0
                    05Ankit
                    Jul 5, 2022
                    Report
                    Copy

                    I had ordered a product from the club factory in march 2020, and I returned the same. successfully I got the refund also, but as the app and website are not accessible in India I am unable to get the refund from the club factory wallet as it is banned.
                    i am attaching some messages in sequence regarding the same for your reference -

                    SO[protected] Your returned package SON[protected] has been picked up.Check your tracking in your return/refund history page. - 13 mar 2020

                    SO[protected] Your returned package SON[protected] has been delivered in our warehouse. Check your tracking in your return history page. -18 mar 2020

                    ? INR299.53 has been refunded to balance of your account (google?user?102301944944629521265). You can check and withdraw it in Club Factory APP. Welcome to rate our services through this link: https://forms.gle/UBEXTSYzCwD8WG5QA -20 mar 2020

                    to the best of my knowledge I believe that this is the ;
                    package id number: SON[protected]
                    My club factory account Number- 102301944944629521265

                    I kindly request you to resolve the issue asap
                    I will be much obliged.
                    Club Factory customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Such!
                      Jul 4, 2022
                      Report
                      Copy

                      I purchased shaper in club factory for RS: 500 still i didnt get my refund plz do needfull
                      Club Factory customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        AMLoon
                        from Srinagar, Jammu and Kashmir
                        May 30, 2022
                        Report
                        Copy

                        I purchased clothes for child for Rs. 626 from clubfactory.life vide reference No. (#1236) on 15 May 2022.

                        The status of that Order is still unknown to me.

                        kindly get my order delivered to me at my address.

                        I also emailed to clubfactory but the reply has not been recieved from them.
                        Club Factory customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          Lavu Bhone
                          from Mumbai, Maharashtra
                          May 26, 2022
                          Report
                          Copy

                          Address: bhandup west mumbai 400078

                          Order number 1168 we had purchased dated 14.05.22 from clubfactory life but order still not received hence pls check & advice urgently .
                          Club Factory customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Raj krm
                            from Bengaluru, Karnataka
                            Apr 7, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Money has not been transferred from their wallet to my bank account. Raised before many complaints over call but they are not responding. This is fraud cheater
                            Apr 7, 2022
                            Complaint marked as Resolved 
                            Why showing resolved. What nonsence is this
                            Club Factory customer support has been notified about the posted complaint.
                            Apr 07, 2022
                            Updated by Raj krm
                            Why showing its resolved. What nonsence
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Abhi144
                              from Powai, Maharashtra
                              Apr 3, 2022
                              Report
                              Copy

                              I have some money in my cf wallet, after cf app ban i didnot able to open app or no info about my balance.
                              Club Factory customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                T
                                tanumittal
                                from Delhi, Delhi
                                Mar 3, 2022
                                Report
                                Copy

                                Address: 3938 street barna, basti imli wali, sadar bazar, delhi-110006

                                When the club factory app was ban... then the company is denied to clear the dues of the seller.. total amount of my seller account is approx 8 lac rupees.. i want my money back
                                Club Factory customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nbhumi
                                  from Gurugram, Haryana
                                  Jan 12, 2022
                                  Report
                                  Copy

                                  I want to login my account in clubfactory so that i can get my money back it is stuck in my clubfactory account .
                                  Club Factory customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Prathamesh Ambulkar
                                    Oct 11, 2021
                                    Report
                                    Copy

                                    How Can I Withdraw From CF Wallet After Club Factory Is Banned In India
                                    Club Factory customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Actor Rahul Gupta
                                      Sep 21, 2021
                                      Report
                                      Copy

                                      I have ordered Combo of 3 Short Sleeve Men's Shirt (XL size) and Pack of 3 - Denim Style Shirts (XL size) on 11th September, 2021 and today is 21st September, 2021, I haven't received any call or mail for my order to deliver my product.
                                      I also mailed regarding this to the company but didn't get any reply.

                                      I want to know when will I get my order?

                                      Please contact me on [protected].

                                      Thank you
                                      Club Factory customer support has been notified about the posted complaint.
                                      Helpful
                                      2 other people found this review helpful
                                      2 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        L
                                        lakshmi m lakshmi
                                        Sep 20, 2021
                                        Apr 17, 2024
                                        This thread was updated on Apr 17, 2024
                                        Report
                                        Copy

                                        Not working
                                        Club Factory customer support has been notified about the posted complaint.
                                        Pelle Pelle women's jackets are also celebrated for their impeccable craftsmanship. Each garment is crafted with the utmost care and precision, using only the finest materials to ensure exceptional quality and durability. website: https://pellepelleusa.com/category/womens-jackets/
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit