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Club Factory Customer Care
Club Factory
Customer satisfaction rating: 21%
Submit a Complaint
5348
COMPLAINTS

Club Factory Customer Care

Club Factory

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Address
478 Wensan Road, Zhejiang
Hangzhou
China - 310000

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
4390
down
1508

Customer satisfaction rating
21%
Complaints
5348
Pending
0
Resolved
1141
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So far so good - The company responded to our notifications and is working on resolving complaints.

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Club Factory Complaints & Reviews

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 sagar awari on Aug 7, 2020
I have 2 orders in clubfactory and one of these is halfly refunded and one is automatically returned to wearhouse but there is no any refund till now since many months...so how can I get solution on that...?
Complaint comments  Add a commentComplaint category Clothing, Shoes & Accessories

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    Club Factory — Not refunding for my order

     Preet Shah12345 on Aug 6, 2020
    Hello my order SO[protected] was cancelled due to overdue and i have done online payment. It is almost 2 months my order...
    Complaint category Clothing, Shoes & Accessories

    Club Factory — Seeking Refund for order# SO29023817384441

     Vickymuthu on Aug 6, 2020
    Hi,
    I have ordered 11 in 1 resistance tube on June 30 2020 thro Paytm. Due to some reasons, club factory ppl made...
    Complaint category Online Shopping

    Club Factory — My order is stuck in customs clearance

     Garima Jain Goyal on Aug 6, 2020
    My order is stuck in customer clearance from 10 July 2020 my order no is SO[protected]...plz help me get my order or plz...
    Complaint category Online Shopping

    Club Factory — Stuck at Custom clearance

     magicxpeach on Aug 6, 2020
    My order has been in customer clearance for more than 5 days now and it's just stuck there.
    There is no information...
    Complaint category Online Shopping

     Ankitajai on Aug 5, 2020
    SO[protected] is my order number. Never received it due to app banned. But I didn't even get my money. I want my money back


    Fraud..I want refund
    Complaint comments  Add a commentComplaint category Clothing, Shoes & Accessories

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      Club Factory — Fake rejection of my order

       [email protected] on Aug 5, 2020
      Respected sir/madam order no - so[protected] have been bymistakely rejected by the delivery man instead of accepting cash...
      Complaint category Clothing, Shoes & Accessories

       Naveenjones007 on Aug 4, 2020
      Hi i have ordered on 28/07/2020 my order so n0: (So[protected])

      The product was not delivered yet kindly deliver as soon as possible or refund my money, from july 10 order tracking is showing your package is arrived at indian customs, the customs is certiying your order
      Thanks
      Naveen


      my product not delivered yet to my address
      can u kindly reply
      Complaint comments  Add a commentComplaint category Online Shopping

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        Club Factory — refund for my order from clubfactory

         Harikrishnan Kanagaraj on Aug 4, 2020
        I have purchased a pair of shoes and it was not delivered due to covid pandemic the delivery got delayed, after two months...
        Complaint category Online Shopping

        Club Factory — My order placed about a month ago

         Saumya Gurnani on Aug 4, 2020
        I placed order several weeks back and the order no was so[protected]
        I want refund as it was a prepaid order...
        Complaint category Online Shopping

        Club Factory — my package not delivered

         mubariz on Aug 3, 2020
        It has been about 2 months my package is stuck there are not showing any update, neither refunding my order...
        Complaint category Clothing, Shoes & Accessories

        Club Factory — Products not received, before order not refunded

         Kirubasingh on Aug 3, 2020
        Hi

        I ordered from club factory
        My order no. : so[protected],
        Item shipped on : 5 th july 2020
        Complaint category Clothing, Shoes & Accessories

        Club Factory — Stuck at customs clearance from 10th of july 2020

         Prashanthi Manoj on Aug 2, 2020
        How many days my order will be in customs clearence. Its been nearly 20 to 25days. Kindly send my product ASAP....
        Complaint category Kids & Baby

        Club Factory — Order not delivered Clothing

         Sunithap123 on Aug 1, 2020
        Dear Sir/ Madam,
        I have placed order on dated 04/07/2020. For which made online payment also. however till date the...
        Complaint category Clothing, Shoes & Accessories

        Club Factory — Parcel Not Deliver

         prabanjan on Aug 1, 2020
        Reference to the attached purcahse order (SO[protected]).
            Still we have not received our order.Its almost...
        Complaint category Clothing, Shoes & Accessories

        Club Factory — SO29028242339205 the refund is still not given

         KashishD on Aug 1, 2020
        I have ordered this product from club factory and it automatically got cancelled .
        It was prepaid but from.17 th July...
        Complaint category Clothing, Shoes & Accessories

        Club Factory — SO29026819749205 this order wasn't delivered to me and it's already 1 month.

         KashishD on Aug 1, 2020
        I have ordered this product from club factory on 03 rd July and. It's 01 st August, since 15 days my order is at customs clearance...
        Complaint category Clothing, Shoes & Accessories

        Club Factory — I'm complaining about not delivering my order

         Mandora dhruv on Jul 31, 2020
        I order befor 1 month but still now my order is not delivered and from your side I received a message is that you canceled...
        Complaint category Mobile Handsets

         SADATH BlSMI on Jul 31, 2020
        Pls give my Paid orderd shirt
        or other wise refund my Cash


        Shirt not delivered
        Shirt not delivered
        Complaint comments  Add a commentComplaint category Clothing, Shoes & Accessories

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           Khyati1111 on Jul 31, 2020
          SO[protected], not delivered and not refunded also after Cancellation. showing refunding from weeks.


          Didnt recieve my refund
          Complaint comments  Add a commentComplaint category Clothing, Shoes & Accessories

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