Club Factory Customer Care
Club Factory
Customer satisfaction rating: 23%
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5036
COMPLAINTS

Club Factory Customer Care

Club Factory

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Address
478 Wensan Road, Zhejiang
Hangzhou
China - 310000

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
4353
down
1485

Customer satisfaction rating
23%
Complaints
5036
Pending
0
Resolved
1134
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So far so good - The company responded to our notifications and is working on resolving complaints.

Club Factory related photos (1340)

Club Factory Complaints & Reviews

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Club Factory — my order not delivered, order ni:so275672472

 Arun Links Malayalam on Mar 31, 2020
My order (Order no. So[protected] has been processed. My tracking number is [protected]

My item not delivered...
Complaint comments  Read comments Complaint category Electronics & Appliances

Club Factory — return the product but I have not received any refund

 Shaik Vajid on Mar 31, 2020
I have received a wrong colour watch from club factory and i return the watch. And i have not received any refund amount from...
Complaint comments  Read comments Complaint category Other

Club Factory — so much delayed my product

 Gowthu Honey on Mar 29, 2020
I had placed a order in club factory march 14 till now i am not receiving my order i approch the customer care also they are...
Complaint comments  Read comments Complaint category Online Shopping

Club Factory — unnecessary charge shipping and returning fees.

 Sanover batool on Mar 26, 2020
The quality of the product that they send is not as expected and when I return it they deduct returning fees. I have given...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Club Factory — return pick up successfully but refund can't initiated in my club factory wallet

 Jagarwad on Mar 26, 2020
I was order a sumsung wireless earphones on club factory that is order no SO[protected] and tha products was delivered to me...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Club Factory — payback

 shatterd on Mar 26, 2020
I bought a t-shirt from club factory in march. Order no. So[protected]. The cloth was too sticky so i returned it back. Now...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Club Factory — club factory not allowing to withdraw balance

 deepansharya1111 on Mar 26, 2020
My $66 is stuck with clubfactory, and they are not allowing to withdraw it from 9 march, today is 26 march. My clubfactory...
Complaint comments  Read comments Complaint category Online Shopping

Club Factory — mi band 4 (health fitness watch)

 uzarasee on Mar 25, 2020
Hello respected sir or madam...
On the dated 6 march 2020 i have booked from club factory the item of mi band 4 smart...
Complaint comments  Read comments Complaint category Online Shopping

Club Factory — orders placed are cancelled on their own and refunds in the club factory wallet are not withdrawing

 divesh chandnani on Mar 25, 2020
I've placed few orders on club factory app but they're are cancelled on their own and no refunds provided on their cancellation,...
Complaint comments  Read comments Complaint category Online Shopping

Club Factory — order no so263195464 haven't delivered still no return/refund

 Vivek Negandhi on Mar 25, 2020
Dear sir/ madam,

This is to inform you that i had placed an order with club factory vide order no:
So[protected]...
Complaint comments  Read comments Complaint category Online Shopping

Club Factory — return request rejected [Resolved]

 Angelina Grace on Mar 24, 2020
I ordered a dress & returned as of low quality and & design was not exact near waist. I kept reference of both picture they...
Complaint comments  Read comments Complaint category Online Shopping

Club Factory — refund was rejected

 Smita98 on Mar 24, 2020
I had issued a return for shoes for the reason that it was too large. The pickup guy took it by properly verifying it. When...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Club Factory — dress/ I did not got refund

 mousam kumary on Mar 24, 2020
I ordered a dress on 23 feb and got delivered on 2 march but it has too bad quality so i return that and the product delivered...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Club Factory — product not delivered since 10 days of order

 Aadish vikram on Mar 24, 2020
Ultra fire movement set female casual loose ulzzang wind sweatshirt two piece

Rs827-rs932

I...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Club Factory — lack of dresses

 HarshithaBelala on Mar 23, 2020
We purchased 5 dresses from https:///www.clubfactory.com. online store. Only 2 dresses found in the parcel. In that one dress...
Complaint comments  Read comments Complaint category Other

Club Factory — missing few items in the box

 Priyanka Majumder on Mar 23, 2020
I have ordered combo of three maybelline kajal, two macc liner and one eye lash which is rs150. But i have received only 3...
Complaint comments  Read comments Complaint category Online Shopping

Club Factory — receive fake call

 [email protected] on Mar 23, 2020
[protected]

Now i got call again from this no. Regarding refund amount and he said to me please download quick...
Complaint comments  Read comments Complaint category Online Shopping

Club Factory — fake call regarding my refund amount but not refund my money

 [email protected] on Mar 23, 2020
Today i complaint regarding club factory refund amount not received and today i received a call and they told me i called...
Complaint comments  Read comments [1]Complaint category Online Shopping

Club Factory — not refund my money back

 [email protected] on Mar 22, 2020
Note:- i posted this complaint again because my complaint is not resolved by club factory they didn’t refund my money back,...
Complaint comments  Read comments Complaint category Online Shopping

Club Factory — refund declined

 Ankitbansal26 on Mar 22, 2020
This complaint is against the fraud conducted by company clubfactory india private limited registered at hno-b 392 ist floor,...
Complaint comments  Read comments [1]Complaint category Online Shopping

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