Club Factory Customer Care
Club Factory
Customer satisfaction rating: 25%
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4422
COMPLAINTS

Club Factory Customer Care

Club Factory

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Address
478 Wensan Road, Zhejiang
Hangzhou
China - 310000

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
4220
down
1447

Customer satisfaction rating
25%
Complaints
4422
Pending
0
Resolved
1110
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So far so good - The company responded to our notifications and is working on resolving complaints.

Club Factory related photos (1135)

Club Factory Complaints & Reviews

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Club Factory — heels and long red sweater

 Chong Cheriel Thomson on Dec 13, 2019
I have ordered two products Beige coloured heels and long red sweater and its shown as received in the club factory app though...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Club Factory — shoe ordered

 alokrenu on Dec 13, 2019
Placed on line order No. SO[protected] on 27th Oct 2019 and paid money Rs 449.13 thru Airtel Payment Bank. Order not yet complied...
Complaint comments  Read comments Complaint category Online Shopping

Club Factory — cancel my order from club factory

 Marii on Dec 13, 2019
Hello, I am Mariyam Shaikh from Mumbai. I want to cancel my order SO[protected]
Please cancel my order as soon as possible...
Complaint comments  Read comments Complaint category Online Shopping

Club Factory — deduction of 100 rs for returning product.

 poonam30jan on Dec 13, 2019
I have ordered a product, i have received the same but quality of the product is very poor. so I requested the refund, while...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Club Factory — already paid for the order but status shows payment cancelled and even no amount credited back.

 Kavita Prajapati on Dec 13, 2019
I've already made payment for seven products from which two products with lesser amount are delivered and for rest give it...
Complaint comments  Read comments Complaint category Products & Services

Club Factory — didn't get the product, after the delivery date..

 Kavitha Sreejesh on Dec 12, 2019
I ordered 2 items, a skirt and a t-shirt from the brand Vivient, on 2nd December 2019, order SO[protected]. The delivery date...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Club Factory — I am complaining about the product I received.

 Phutlai on Dec 12, 2019
I had ordered for a pair of shoes on line from "club factoty". Unfortunately the look of the product i received is completely...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Club Factory — I order four watches but I received only one watch with scratches

 Shweta Mallick on Dec 12, 2019
I ordered 4 titan watches but i received only one watch. The one watch that i received is full of scratches with the back...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Club Factory — not accepted my return using app

 vsom on Dec 12, 2019
My mobile number [protected]
Order id : so[protected]
Delivery : [protected]

As per return policy...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Club Factory — sd card missing [Resolved]

 Yogi9643 on Dec 12, 2019
Sir maine date 23/11/2019 ko sd card club factory se order kiya tha jiska parcel mujhe date 06/12/2019 ko receive hua. But...
Complaint comments  Read comments [2]Complaint category Computers & Accessories

Club Factory — product not delivered even after 2 months

 Rajkidsun Meetei on Dec 12, 2019
Hi! I ordered a wig on[protected]Order number: so[protected]. Its been more than two months and the status still says processing....
Complaint comments  Read comments Complaint category Hair and Beauty Salons

Club Factory — in spite of making payment product not receive

 Munna Sarkar on Dec 11, 2019
I have made payment for a power bank Rs 500, which is schedule to delever in hyderabad my package of order SO[protected], Tracking...
Complaint comments  Read comments Complaint category Electronics & Appliances

Club Factory — I was not able to track order and I didnt get my product delivered

 Anandhu U on Dec 11, 2019
I have ordered a shirt from club factory website and paid through my UPI its order number is(SO[protected] and i got an email...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Club Factory — order no : so199825426 one item not found - reg

 ramanseetharaman on Dec 11, 2019
To M/s Club Factory.

Sir,
This has reference to the Micro SD Card 2 Nos of 256 GB each ordered against...
Complaint comments  Read comments Complaint category Mobile Handsets

Club Factory — I received only 1 product in place of two

 steffianthuvan on Dec 11, 2019
I have purchased two dresses Order No: SO[protected], Tracking No:[protected]. 1. Westchic Maroon Printed Velvet dress and...
Complaint comments  Read comments Complaint category Online Shopping

Club Factory — clothing item received against ordered 4 pair of shoes

 sunil satpathy on Dec 11, 2019
I have ordered 4 pair of shoes from club factory but instead i received one clothing item. I have raised return request three...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Club Factory — order number : so217626328 the product was ordered : bose soundsport truly wireless headphone

 SSSourabhNoida on Dec 11, 2019
Duplicate item received and bogus seller have placed an order thru club factory with below details
Order number : so[protected]
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Club Factory — order has not been delivered

 Pavankumar Sheri on Dec 11, 2019
My order (Order no. [so[protected]]) has been processed and shipped by delhivery. My tracking number is[[protected]].
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Club Factory — incorrect item received against order number so216951334

 satishpishave@yahoo.com on Dec 11, 2019
I had ordered tissot chronograph dual tone wrist watch for men however received item on 9.12.2019 it is rolex watch which...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Club Factory — my product is not delivered on the estimated date and waiting so much and no message has been even sent

 phalguni bhat on Dec 11, 2019
I had ordered my need from club factory on dec 01 2019, where the order was confirmed with recieving the money from online....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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