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[Resolved]  Club Factory — Not get refund and not get product after ban in India

Dear Team,

I order many products from Club factory app, but not received my product till date, I ordered product before June 2020, and allready paid for this, till date not received my order or not received refund till date

Product are not deliverers as follows and not get refund till date-

1.SO[protected] -Package 2

2.SO[protected]-Package 3 & Package 4

Register Name-Rupali L
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Nov 29, 2020
Complaint marked as Resolved 
Nov 29, 2020

Complaint Status

Club Factory customer support has been notified about the posted complaint.
Nov 29, 2020
Updated by Rupdev
Not resolved
Complaint comments  4 CommentsShareTweet

Comments

Please I ordered many products in cc..still not received product and money after baned. And my old id also deleted from the phone. Because of hanging mobile. Please recover my old id and refund money immediately. Thanks
I have applied for a return in May 2020 and till date they have kept promising they will process the return and refund but now since 45 days they are not even responding.

I am Krithika. This is regarding club factory pending payment due to Chinese apps ban.
I have applied for a return pick up due to wrong size. It's completely waste. So, applied for a return pick up and been accepted by the seller. Due to app ban. Return pick up not done. Detail is stored in the app. My order I'd is SO[protected]
Please do the needful. I need to return the cloth & it's been accepted by the seller.

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    Club Factory
    Customer Care Service
    Customer satisfaction rating
    21%
    Complaints
    5508
    Pending
    0
    Resolved
    1153
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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