[Resolved] Club Factory — 4pcs set women shoulder satchel bucket bag

Sheik Shabana Yousuf

from Ernakulam, Kerala

Address:

Kannur, Kerala, 670003

Club factory has cancelled above mentioned item from my orders. The order that they cancelled was on 11th april 2018. The amoount which i had made payment via credit & debit payment (Visa). It was said payment has refunded within 7 working days, but never refunded to my account. I don't know what's the hindrance to refund and how to go about. Hope your team will take accurate action to refund and please do needful.
Order #so17329959
Amount to refund-rs.411.09/-

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Jun 11, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

May 10, 2018

Club Factory Customer Care's response Dear,
It shows the payment was failed. If your account was deducted, please do not worry, the money will be returned to your bank account in about 7-14 working days, please pay attention to your account activities.
If you have not received the refund, please check it with your bank. Since the refund for the failed payment is issued by your bank.
After the problem is solved, please give us a 5-star comment here. Thanks for your support.

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Comments

Geum Jan Di

from Lala, Assam

Our purchal has been sent to teleone consumer product at NSH NEW DELHI but we live in assam jorhat city .please help me we don't received anything refund our money my order no is SO15774121

Pratis

from Rajsamand, Rajasthan

I m not able to track the parcel and the confirmation of payment is received on mail and phone number, do let me know the time of parcel reaching at my home