[Resolved]  Club Factory — about order cancellation and amount refund

Hi i am sefali Chawda, i have ordered Best Price Charm Large Capacity Girls Casual Composite Handbags Pu Messenger Bags Tote Bag, order no.- SO19759993.

i checked with courier company regardinf my items but they have told phisically not received the parcel from club factory.

please cancel my order... i don't want this product and refund my money on original payment method.

Thanks
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Jun 16, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
May 10, 2018
Updated by Sefali Chawda
when i will get my refund?
Verified Support
May 10, 2018
Club Factory Customer Care's response
Dear,
Your order is in custom clearance now. After that, the local courier will pick up and deliver it to you in 5-12 days. Thanks for your patience.
After the problem is solved, please give us a 5-star comment here. Thanks for your support.
May 11, 2018
Updated by Sefali Chawda
i want my refund...without seeing club factory's reviews i placed the order... was my mistake...i am requesting you please refund my money asap.
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