[Resolved]  Club Factory — abt refund

I got a wrong persal i contact on costmercare no. He says to refund payment, payment is not refunded as well the money in my account has been detected plzzz solve my problems other wise i hv to take an action plzzz so it out, they snd me codes nd to much irritated me, plzzzx refund my money which has been detect from my account or credit card, very irritating for me