Club Factory — all items of order are not delivered

Address:	201005
Website:	Club factory

Hi,

I have placed an order with no. (So[protected] on club factory containing 3 items which included two tops and one sandal. But only item ie sandals had being delivered to me on 15th feb and i haven’t received rest of item till date while the status of order is shown as delivered. I have done the pre payment for my order.
Please help me as now i want refund for the item not delivered.
Thanks