[Resolved] Club Factory — amount deducted but order not confirmed

Alisa Rai

from Patna, Bihar

Address:

Darjeeling, West Bengal, 734003

I placed an order day before yesterday and amt. Also deducted from my bank a/c and its been about 48hrs, but my order is not yet confirmed and status of that order is showing unpaid. I contacted club factory customer support the whole day yesterday but no one was picking my call and i tried to contact through chat but there also, no response from their side. 48 hrs ago also they wer saying... Working on ur issue. Now after 48 hrs also they are telling same thing. I dnt know wts wrong with club factory. Pls club factory either confirm my order or refund my money as early as possible

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Jan 29, 2019

Complaint marked as Resolved

Dec 23, 2018

Updated by Alisa Rai Problem is not yet solved... I am frustuated. Either confirm my order or provide me refund of my amount..as early as possible

Verified Support

Dec 26, 2018

Club Factory Customer Care's response Dear, please contact us at [protected]@clubfactory.com with your bank transaction screenshot and SO number(if you have). We will solve for you.