[Resolved]  Club Factory — amount deducted but order not placed

Today i was ordering a clutch from the club factory app and while i mafe the transaction... It stopped in between and error was shown. I have a message from the bank that the amount has been deducted. But in the orders section of the app it is showing that it is unpaid. Kindly refund my payment and please do resolve my issue urgently as it is very important.
Was this information helpful?
No (0)
Yes (0)
Jan 26, 2019
Complaint marked as Resolved 
Verified Support
Dec 24, 2018
Club Factory Customer Care's response
Dear, for this issue, please contact us at [protected]@clubfactory.com, we would check for you.
Complaint comments 

Comments

I have an order a one piece .in photo it was loom to cool but when i have take order it was too cheapp please return my money.
Anmol bajaj 95's reply, Dec 22, 2018
Material was too cheap .i want my money back .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information