Club Factory — applied for return for more than a month but products not picked up.

I have purchased some products from club factory app. The products we're o[censored]tmost cheap quality. Hence immediately applied n for return. But it's more than a month, no body turned for pick up of products. Also called customer care number once where their executive just made false promises and told that it will be done in 2 days.
My order no. So35925746

It's really painful experience. Will never buy any product from this cheap company.