[Resolved]  Club Factory — b2c, to refund my money back in my account

Address:srinagar colony, Srinagar colony oppo

Iam not happy in quality, so lwant them to recieve my money back in my account, thy recieve me on4/09/2019and i return back in6/09/2019, but till now ididnot got any link for to get my money back, otherwise, instead of item price can iorder another items and idid notget any message from my applicatoin i dont understand, pleas can you solve this problem
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Oct 12, 2019
Complaint marked as Resolved 
Sep 09, 2019
Updated by Lenry Lenry
I am not happy in quality, when can I get my money back, plis can you make it fast otherwise instead of my order price can i order another items
Verified Support
Sep 10, 2019
Club Factory Customer Care's response
Dear, when the return product is delivered, we will issue refund to CF balance, but you can transfer to your own account.
Complaint comments 

Comments

Hello, I am Hari Om from Jhansi I want to cancel my order SO[protected] becoz I will not be there to recieve my order.
So plzz cancel my order
[protected]
My order no SO[protected]..I place the order on 10 July 2019...until now not received the products. When I try to track the status was not picked. So cancel my order.
I tried to cancel the order through app. But there was no such option to cancel the the order.
My product is stuck in custom clearance for many days.i am confused what to do. Will i get my product or not?
I want to return this product, and this is guest account how can i return this product...guys please help me
product number: SO[protected]
please club factory guys let it get return this product to me it is very important because there are only one day left to 9 days to me.
The delivery boy is not providing door to door service and if I asked for it the delivery boy behave very unethical and refuse to do so and start arguing and didn't gave my order, he took my order back with him only. And I said that I'll complain to customer care about u he directly said you can do whatever you want.

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