Club Factory — bad materials are shipped. | |||
I have ordered 8 items and all comes out to be worst item. All items are bad qualities and does not meet the qualities shown in the photo so, I applied for returns and haven't sent any confirmation msg or calls. It's been 4 days and no schedule for pick up has been alloted neither any customer care calls for solving the issues. This is insane. I have trusted club factory but now I am worried. My family and I myself purchased multiple items but did not expected such a careless actions from the company. Was this information helpful? | |||
Club Factory customer support has been notified about the posted complaint. | |||
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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I have raised a return request but there has been no notification or response. No one picks up calls either. I don't know if someone has received my request or not. Please help me with the return and get my money refunded, it was a waste of time and money ordering. The time taken for orders to arrive was too much as well.