Club Factory — beanie and sweater/stuck in custom clearance

Address:

Ahmedabad, Gujarat

Hi,
My order so[protected], named "beanies knit hat for knitted cap girl" and "round neck knitting sweater" is stuck in custom clearance for 43 days now, there no update on tracking since january 4th. I ordered it on 23rd december 2019 and it said it will be delivered max to max by 10 january, it got stuck in custom clearance since january 4 and today its february 5 and still there's no update, i had tried to contact the service provider in every way but there's no satisfactory reply. I've been trying to call on the club factory customer care number but its not connecting. I'm really frustrated and am in doubt of receiving my order. Please let me know when will i receive my order.