Club Factory — black long skirt and crop top dress

Address:

29 sector part 2 national woollen 302, Panipat, Haryana, 1234

I ordered black long skirt dress from Club Factory. But colour is worst and size too.
My order id is SO[protected] and I want to return this product. Please let me the procedure how to return. In mobile application it is showing 0(zero) as paid order.
Please let me the producer and I want refund money, worst company and worst costumer experience. Fake company from China. Please don't use this website.
Hope to get proper guidance from this site as they are not replying on facebook too.