[Resolved] Club Factory — bloody refund

[Resolved] Club Factory — bloody refund

S Sindhu.sss from Bengaluru, Karnataka

I ordered for a pant and received some other size. I called the bloody customer care for exchange and they tell me i have to pay the courier charge to return back my product. After which they'll take 25 days to refund deducting 2% money. Why the # should i pay and loose my money again. I want my bloody refund. This is the worst website ever. If i don't get my refund, i'm gonna file a complaint Was this information helpful? No (0) Yes (0)
Jun 26, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support May 16, 2018 Club Factory Customer Care's response Dear, Please send us the order number. Then we'll check the refund for you. Thanks for your support. Verified Support May 24, 2018 Club Factory Customer Care's response Dear, you can leave your order issues in our app support or to our [protected]@clubfactory.com, which will give a better response for you. Please try to re-star us for 5. Thank you.
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