[Resolved]  Club Factory — boots

Address:New Delhi, Delhi, 110045
Website:Club factory

I had ordered boots online, which delievered on time but they sent the wrong size, since then I'm trying to contact the organization. In between I got some contact digits from the net but the person asked for my card details, above that he said the person would just take away the wrong size product and then you can order again. And for the refund I need to wait for couple of days. This is ridiculous. And now I am trying to reach them and there is no way I can contact them . This is disgusting spending too much on such ###. Somewhere where the people doesn't care about the customers.
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Apr 15, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2018
Club Factory Customer Care's response
Dear, please do not trust any numbers from other sites, and tell us your order number, then send a photo of the size to us for checking, thanks.
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    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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