Club Factory — bought a watch...during delivery it is defective..damaged

Address:

Nabi nagar raniganj, 713347

I have ordered a paidu watch rs 270 on 13 august
including cod charges,
when i recieved the product it is damaged and defective so i applied for returnd..
after returned approved
almost 4-5 times i called for returnd product when i will recieve then no response
today in my account only 220 rs i got..
bt i wanted the product instead of money
and i also suffered 50 re loss.