Club Factory — cancel my order please I ordered it by accident

I want to cancel my order. My order number: SO43916515. I ordered a wrist watch on 31st august 2018 with cash on delivery. The total price of the item including the shipping charges was rupees 302 but when i picked up the confirmation call they said that the amount to be paid on delivery is rupees 5000 something. The price of the watch was claimed to be rs 378 and delivery and shipping charges of over 4949. This is blatant fraud and therefore i dont want anything to do with it anymore. My order hasnt even been shipped yet. I want to cancel my order right now.
Was this information helpful?
No (0)
Yes (0)
Club Factory customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information