Club Factory — cancel order please ivf

Hi, I really do apologize but I want to cancel my order SO58189042. It’s just that there is a emergency and I will use the money. I really want to make order but I need priotize first somethings. I really like your products but for noe I want to cancel my order. Please notify me of the order has been canceled. I really want also to contact your chat support but i don’t don’t know how. And you said you will call 24 hours after purchase but you didn’t. Thank you very much and I hope you consider it