Club Factory — cancel order: so42772486

I would like to cancel order placed in club factory as guest and get the refund for the amount paid online in club factory. Got mail saying product delayed further and there is no way to cancel my order from app or website as i have ordered as guest member

It is really taking long time and product is still delayed further. So, i no longer need the product. Please cancel the below order and refund.

Order id - so42772486
Was this information helpful?
No (0)
Yes (0)
Club Factory customer support has been notified about the posted complaint.
Complaint comments 

Comments

I placed an order on the 27th of August. ORDER NUMBER: SO43135662
I cant find my order in the App and im unable to track it. Payment has already been made.
I wanted a dress and a shoe for my birthday. It was estimated to be received on sep 1. But on 28 Aug it hot returned. I don't know why it was returned and didn't know how it got returned. All happened without my knowing.
Plz solve sis problem of mine.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information