[Resolved] Club Factory — cancellation of order on your own

Sameer rahee

from Jammu, Jammu and Kashmir

Address:	182301
Website:	Club factort

I have made an order having order no. So81618052 on 2 of jan and i got all the messages that my order is confirmed and is processing and it'll be delivered by 20th of jan 2019 but on 9th of jan that's today i received a msg from ur site that it has been cancelled
I mean it's so disgusting on ur part and this is how u treat ur customer i want my product

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Feb 12, 2019

Complaint marked as Resolved

Verified Support

Jan 10, 2019

Club Factory Customer Care's response Dear, very sorry, the item went out of stock, we can only cancel the order. But we will try to re-stock soon.

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Comments

Preeti Tahir

from Mumbai, Maharashtra

I have ordered Shoes worth Rs 1090 on 5th January 2019 and paid through credit Card my order number is S[protected] it is unable to track no delivery status and order is been verified.I'm trying to contact on company's number also and no revert i'm getting i need to know the delivery status and i want to track my order or refund my amount.