Club Factory — can't see my guest order!!

Address:I -104 B Platinum Enclave sector 18 Rohini Delhi 89, 110089

I placed an order (So[protected] without a login id with my phone number in place.

Next, to track i though i would create a login id. I lgged in with the same number as before.

Now, neither did i get the product. Nor did i get an email. I tried to look in guest orders and it has now started saying that the mobile number is tagged with another user (That is i mysel[censored]) and that i should provide a number number for the guest order

Please help!!!
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    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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