Club Factory — cash on delivery order cancellation

Iam done a order on club factory yesterday 5/11/19, On cash on delivery option, unfortunately Iam not able to receive my order, Iam trying their customer care number several times but not able to connect them, there is no option shows to cancel it, even though Iam not getting conformation call, so I want to cancel this order my order no are SO[protected], , SO[protected], SO[protected]