Club Factory — clothes, purse not delivered payment done

Address:390007

I have order some products online from club factory. My order no is SO10849926 it is worth Rs 2500.
Recieved a sms on[protected] that it is shipped for delivery and the tracking no is[protected] can be tracked on website https://app.fromfactory.club/order/SO10849926/detail

Till today I havent received any other sms or information about my order, neither the abve website is working.
Can you please note down my complain against this site?
Is there any contact no of this website where I can contact them for my order.
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