Club Factory — clothing returns

Address:	Ghaziabad, Uttar Pradesh
Website:	Club factory

I have received a 2 jackets on 25 Nov. But this jackets are doesn't meet my expectations.I applied it's return on 25 Nov.But even 9 day to go my return request we not receive my item.My order id is SO7237774 and I have paid for money is 2616.83 And my return id no is (1)SON[protected]SON[protected]
The courier service is Gati. Please help me
And return my money