Club Factory — club factory delivery issue

Address:R 1203, Major Sandeep Unnikrishnan Road, 560064

Order no. SO[protected] ordered on 3rd December has not yet been delivered. Everytime it shows as shipped/ preparing by the warehouse. There is no clear communication as to when it will be delivered. It is very disappointing. Totally unhappy. Chatted with the executive who promised that he will look into it and make sure that it will be delivered within 3 to 4 days. It is really time consuming to keep a track of delivery.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 01, 2020
Updated by Mamatha Sidhanti
Order no. SO[protected] ordered on 3rd December has not yet been delivered. Everytime it shows as shipped/ preparing by the warehouse. There is no clear communication as to when it will be delivered. It is very disappointing. Totally unhappy. Chatted with the executive who promised that he will look into it and make sure that it will be delivered within 3 to 4 days. It is really time consuming to keep a track of delivery.

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information