[Resolved] Club Factory — club factory - I want to return my product

JaneG

from Chennai, Tamil Nadu

Address:

620005

I ordered a black shoe from club factory. But the size seems to be bigger.
My order id is so75070634 and i want to return this product. Please let me know the procedure of returning it and i want to refund money. It would be helpful if this happens asap.

I also tried contacting those people and unfortunately could not reach them.
Hope to get proper guidance from this site and this issue gets resolved quickly.

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Feb 2, 2019

Complaint marked as Resolved

Verified Support

Dec 26, 2018

Club Factory Customer Care's response Dear, this is a guest order, please go to "find my guest order" to return. Any questions, you can also contact our customer support center within the APP.

Dec 26, 2018

Updated by JaneG Thanks for your response. I did that already and tried contacting the customer service but couldn't reach them.
THat is the reason I posted it here.