[Resolved] Club Factory — club factory - no sign of refund for two months now

Praveena Vyas

from Ahmedabad, Gujarat

Address:

Gandhinagar, Gujarat, 382024

I have returned my order number so11268870 on 17th dec'18 which contains two items. Both the items were of very poor quality and doesn't match the picture at all. My return ids for both items is as follows -
Loose stripe cardigan - son[protected]
Warm double - breasted wool jacket - son[protected]

Both the items has reached you on 20th jan'18 itself as seen in courier services tracking, but there is no update regarding refund till now.

Regards
Praveena vyas
[protected]

+3 photos

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Apr 12, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2018

Club Factory Customer Care's response Dear, sorry for the delay. We have sent the info to our return center. They'll check it and make refund for you ASAP. Thanks for your support and patience.You can leave your issues in our app support 'After the order is delivered' channel to check the result.
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