[Resolved] Club Factory

[Resolved] Club Factory — complaint

T Thripthy Aneesh from Bengaluru, Karnataka

Hello, i have ordered a product through club factory.. I got a wrong size from the team And i have requested a return pickup, ts been 20 days am following up with the chat team they were saying my product will be picked within 2 days.. But its not happening.. When i called the customer service they were saying plz deal with the chat team and they were not also helping.. Was this information helpful? No (0) Yes (0)
Jul 26, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support Jun 25, 2018 Club Factory Customer Care's response Dear, Our app support team will solve the problem for you for sure. If they can not solve the problem for you, please send an email to [protected]@fromfactory.club. Then we'll work out a solution for you. After the problem is solved, please give us a 5-star comment here. Thanks for your support.
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Comments

Thripthy Aneesh

from Bengaluru, Karnataka

i have been following up with for 20 days with app team., They are not helping me

Abhisheta An

from Indore, Madhya Pradesh

I had ordered a necklace and on opening the packet it was found to be damaged. Other articles like apparels were also of poor quality n fitting... Extremely unhappy with the service. Would never make a mistake of purchasing again with club factory

Praveeni Sapthala

from Delhi, Delhi

I ordered glowing stars (O. No. SO[protected] from club factory on 31st July. Today is 9th July still not received it...