[Resolved]  Club Factory — customer care scam (unauthorized transaction)

Address:

305 A Rachna Srushti Apartment K T Nagar Katol Road nagpur, Nagpur, Maharashtra, 440013

I ordered a camouflage hoodie and it arrived in time but the quality was poor so i tried to return it. As i was talking to the the customer care rep. He assured me that the product will soon be picked up by a guy and the amount will be returned.
He then asked for my card no. And other details and in the spur of the moment (The guy sounded legitimate at the time and was very assuring) i gave him the otp. There a amount of 4999 rupees deducted from my account.
He didnt stop there. He then again assured me the whole amount will be credited soon and he went on to do another transaction and i got another otp.
I refused to give it to him. He disconnected.
Btw the hoodie cost 899/- rupees.