[Resolved]  Club Factory — damaged piece return

Address:Bhandara, Maharashtra, 441904
Website:Club factory

I ordered a set of 4 bags. The biggest bag in it is damaged. I have to return it but when i am clicking on return option of my order its showing that it is applicable within 9 days of delivery. And my order is already delivered still that option is mot working. I have to return this order as it is damaged. But one thing is clear club factory gave me worst shopping expercience i ever had. And you are the worst of all online shopping websites. I am never going to order snything from your website and i will never let people around me also to order something from club factory you are the worst.
The order is damaged snd i am not able tonreturn it. What the hell. Just reply to. My complaint as doon as possible.
Was this information helpful?
No (0)
Yes (0)
Jan 19, 2019
Complaint marked as Resolved 
Verified Support
Dec 18, 2018
Club Factory Customer Care's response
can you please tell us your issue at [protected]@clubfactory.com with the SO number?
Complaint comments 

Comments

Sir, mam
I purchased a sling women beg from club factory Nd after rcvd I didn’t like the purce Nd send refund to club factory..
Bt still I didn’t rcvd my money back
N no one coprate ovr dere
Plz I wnt my money bck as soon as psbl

Swati salarwal's reply, Dec 16, 2018
Plz refund my money as soon as psbl
I am not received my ordered item(WATCH) i paid by online.BUt tracking info showing ordered is delivered.
Order No:- SO60055835.
Refund my money or resolve my isssue
Hello
I placed order of shoes on 8/12/2018.
Amount is deducted from my account but
Order is showing as unpaid...
Kindly resolve..
Mobile no. [protected]
Sukhdev Qiampurian's reply, Dec 11, 2018
Order no is so74181099
Dated 8.12.18
I ordered earrings ( order no.[protected]. Today I got my parcel with only 1 earring . What should I do with only 1 earring? I want to exchange it.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information