Club Factory — defective and wrong quantity

Address:

Kolkata, West Bengal

I ordered a set of 13 rings and received the order today. I noticed that there were onlu 9 rings and 4 of them were missing. It was highly disappointing. Also the rings i received were not in the right condition. They were all defective. Some ring had dents. Some were rusted and some also had weird buldges coming out. I don't think i would want to order from club factory because i had trusted them. When i filled for return on a non cod order, they said the rings which were for 158 will be returned and refunded and soon i get a message that you will charge me 90 for return shipping even though it was your fault. And i only get 60 back. Also your customer care service is horrible i sent 20 messages and i had a support staff online from club factory's but i received no reply. You are very bad at service and quality. I will ask everyone to stop ordering from you if this continues. I would want complete refund.